When you’re ready to test your integration with the Volt Insights UI, below are some important things to be aware of and some quick ways to test the data you’ve sent is present in your account.
When logging into your account and viewing the Dashboard page you may see a screen and message that says, “No data to display for the date range selected.” Change the date range using the date picker above to when you expect data to be available.
If the date in the date picker does not align with the “created at” timestamps for your test messages during integration setup, you will see the message below. Continue to Using Date Picker section for more details.
When selecting a date range in the date picker, you should select a date range that corresponds with a required data field called “message_created_at” that has been sent as part of the request body to the Volt Insights webhook URL when completing the integration. This field is the date and time you sent the message to your provider, not the date and time you send the data to Volt. We use this timestamp to better correspond with the date and time your messages are sent each day and to help you more closely monitor delivery metrics as messages occur.
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Tip: Be sure to pay attention to the date and time selected in the date picker when choosing a range.
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